Privacy Policy

How We Collect, Use, and Protect Your Information
Effective Date: March 12, 2026

ScaleMe LLC (“ScaleMe,” “we,” “our,” or “us”) operates scaleme.ai, a social impact staffing
agency providing outsourced operations and virtual assistant services. We are committed to
protecting your personal information and your right to privacy. This Privacy Policy explains how
we collect, use, disclose, and safeguard your information when you visit scaleme.ai or engage
our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our
site and services.

1. Information We Collect
   1.1 Information You Provide
   We collect information you voluntarily provide when you:

• Submit contact or inquiry forms on our website
• Register as a client or talent partner
• Apply for staffing or virtual assistant placements
• Communicate with us via email, phone, or live chat
• Respond to surveys or participate in promotions
  This may include your name, email address, phone number, company name, job title, resume or
  CV, work history, skills, references, billing information, and other details relevant to staffing and
  placement services.
  1.2 Information Collected Automatically
  When you visit scaleme.ai, we automatically collect certain technical data, including:
• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring URLs and click paths
• Device identifiers and operating system
  We use cookies, web beacons, and similar tracking technologies to collect this data. You may
  configure your browser to refuse cookies, though some features of our site may not function
  properly as a result.
  1.3 Information from Third Parties
  We may receive information about you from third-party sources such as LinkedIn, job boards,
  recruitment platforms, and referral partners to assist with talent sourcing and client matching.

1. How We Use Your Information
   We use the information we collect for the following purposes:

• To provide, operate, and improve our staffing and virtual assistant services
• To match talent with client opportunities
• To process applications, contracts, and billing
• To communicate with you about your account, placements, or inquiries
• To send service updates, newsletters, and promotional materials (with your consent)
• To analyze usage trends and improve website performance
• To comply with legal obligations and enforce our agreements
• To protect against fraud, abuse, or unauthorized access

1. How We Share Your Information
   ScaleMe LLC does not sell your personal information. We may share your information in the
   following limited circumstances:
   3.1 With Clients and Talent
   To facilitate placements, we share relevant professional profiles of talent with prospective
   clients, and client opportunity details with talent candidates. We take reasonable steps to ensure
   only necessary information is shared.
   3.2 Service Providers
   We work with trusted third-party vendors (e.g., CRM platforms, payment processors,
   background check providers) who assist in operating our business. These parties are bound by
   contractual obligations to keep your data confidential and use it only as directed by ScaleMe
   LLC.
   3.3 Legal Requirements
   We may disclose your information if required by law, subpoena, or government request, or if we
   believe disclosure is necessary to protect the rights, property, or safety of ScaleMe LLC, our
   clients, talent, or the public.
   3.4 Business Transfers
   In the event of a merger, acquisition, or sale of all or part of our business, your information may
   be transferred as part of that transaction. We will notify you of any such change and any choices
   you may have.
2. Data Retention
   We retain your personal information for as long as necessary to fulfill the purposes described in
   this policy, maintain ongoing business relationships, comply with legal obligations, and resolve
   disputes. When data is no longer needed, we securely delete or anonymize it.
3. Data Security

We implement industry-standard security measures to protect your information, including
SSL/TLS encryption, access controls, and secure data storage. However, no method of
transmission over the internet or electronic storage is 100% secure. While we strive to protect
your data, we cannot guarantee absolute security.

6. Your Rights and Choices
   Depending on your location, you may have the following rights regarding your personal
   information:

• Access – Request a copy of the personal data we hold about you
• Correction – Request that inaccurate or incomplete data be corrected
• Deletion – Request deletion of your personal data, subject to legal obligations
• Portability – Request your data in a structured, machine-readable format
• Objection – Object to certain processing activities, including marketing
• Withdrawal of Consent – Withdraw consent at any time where processing is based on
  consent
  To exercise these rights, please contact us at support@scaleme.ai. We will respond within the
  timeframe required by applicable law.

6. Cookies and Tracking Technologies
   We use cookies and similar technologies to enhance your experience, analyze site traffic, and
   support our marketing efforts. You can manage your cookie preferences through your browser
   settings or through any cookie consent tool presented on our website. Note that disabling
   certain cookies may affect the functionality of our site.
7. International Data Transfers
   ScaleMe LLC operates globally and may transfer your information to countries outside your
   country of residence. Where required by law, we implement appropriate safeguards such as
   Standard Contractual Clauses to ensure your information is protected in accordance with
   applicable data protection requirements.
8. Children’s Privacy
   Our services are not directed to individuals under the age of 18. We do not knowingly collect
   personal information from children. If you believe we have inadvertently collected data from a
   minor, please contact us immediately and we will take steps to delete such information.
9. Third-Party Links
   Our website may contain links to third-party websites or platforms. We are not responsible for
   the privacy practices of those sites and encourage you to review their privacy policies before
   providing any personal information.
10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology,
or legal requirements. We will post the updated policy on this page with a revised effective date.
For material changes, we will provide additional notice (e.g., via email or a prominent notice on
our website).

12. Contact Us
    If you have questions, concerns, or requests regarding this Privacy Policy or our data practices,
    please contact us:
    ScaleMe LLC
    Website: scaleme.ai
    Email: support@scaleme.ai

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